Text and Chat
Business messaging apps have several advantages over email. Text and chat provide a sense of immediate connection, they encourage brevity but please remember it can be difficult to use them to convey anything more complex than basic information. They suit spontaneity e.g. open a chat thread called “Brainstorming,” and people can add an idea whenever it strikes them.
Team messaging apps that come are bundled with other packages include Google Hangouts Chat (included with a business G Suite account) and Microsoft Teams. Dedicated platforms both for web and App include What’s App, Slack and Flock, the latter two are team collaboration platforms with attractive interfaces and useful integrated to-do lists.
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