How good are you with money? What about reading people’s emotions? How healthy are you, compared to other people you know? Knowing how our skills stack up against others is useful in many ways. But psychological research suggests that we’re not very good at evaluating ourselves accurately. In fact, we frequently overestimate our own abilities. David Dunning describes the Dunning-Kruger effect.
Course Features
- Lectures 26
- Quizzes 3
- Duration 15 hours
- Skill level All levels
- Language English
- Students 7
- Assessments Yes
Curriculum
- 3 Sections
- 26 Lessons
- Lifetime
- Client Relationship12
- 2.1Module Aim and Objectives
- 2.2Client Relationships
- 2.3Being Client Focused
- 2.4Client Meetings
- 2.5Rapport Building and Questions
- 2.6Managing Client Expectations
- 2.7Terms of Reference
- 2.8Initial Meeting Checklist
- 2.9Coaching Records and Communication
- 2.10Summary
- 2.11Compendium of Tools
- 2.12Self Test Quiz10 Minutes1 Question
- Evaluation10
- Professional Networking7