Open Lines of Communication
Communication is defined as the formal and/or informal sharing of meaningful and timely information, amount, frequency, and quality of information between organisations engaged. Past communication is a precursor of trust, which in turn develops better communication. Collaborative communication develops identification, which in turn develops trust. The study of Moorman et al. Communication develops confidence and hence trust as confidence is one dimension of trust. Information sharing develops relationship learning which in turn develops commitment. Research has consistently found that communication is directly and positively linked to has strong positive effect on both trust and commitment, not very significant for building commitment.
Studies have highlighted that trust could be developed by personal relations in the exchange. Both instrumental communication (i.e., transfer of information about current and future tasks) and social communications are positively and directly related with interpersonal trust. Quality interaction, which share more strategic insights or provides more information and better direction, has strong and significant relationship with trust.
Open line communication. Creates chances for the other person to let him open up and speak when they are really in need of doing so. Any big or small organization cannot survive without a sound communication balance. Thus, the need and demand of communication is note than what is known to the people.
Whenever and wherever any problem of internal disturbance has happened. It is because of lack of communication within the organizational hierarchy. Thus, an open line communication that creates chances to leave a communication open between two the employees. On a formal level. Will have many benefits and uses. It can be used to understand. The causes of dissatisfaction between employees. It will let the confidence being built on the organization. It will let employees feel connected and help them stay more comfortably with their work in the organization.
There are many other uses and it could be never ending as well. One thing to be understood is the importance of communication and how well it works.
Maintaining an open line of communication between HR professionals and their employees is a key aspect of establishing trust, boosting morale, and fostering a positive relationship. Here are six tips for small businesses, startups, and HR on ensuring that your company and your employees have an open and honest line of communication.
Have an Open Door Policy
Welcome your employees to come to you for questions, support, expertise, and problem solving. By embracing this and keeping an open door for feedback, this reinforces that you take your employees’ concerns seriously. This, in turn, builds trust with your employees while keeping you abreast of your employees’ concerns.
Encourage Feedback
Ask for feedback regularly. This is especially vital when implementing a new program or project within your company. Ask employees whether they fully understood the message that was delivered. Encourage questions and concerns and use the feedback to improve your strategies.
Find out What Works Best for Your Employees
Talk to your employees to find out what kinds of communication methods they prefer. Would your employees prefer to be emailed or talked to in person to address any concerns or questions they have? Find out whether they would prefer daily check ins, weekly newsletters, or monthly meetings to keep them informed of policy changes and new projects. Find out what your employees are most comfortable with and try to work their preferences in with your communication strategy.
Make Sure Your Employees Know Your Communication is Confidential
Helping employees with personal concerns, healthcare benefits, HR policies, and procedures requires a great degree of trust between employee and employer. It is vital to show sensitivity for what your employees are going through while validating their concerns. Making employees feel safe and comfortable about coming to you with any concerns they have is important in fostering a relationship of honesty and trust.
Use a Medium Appropriate for the Message
Emails and quick, easy to compose, and easy to circulate through your company; however, they’re easier for employees to ignore. If there is something more important to communicate to employees, think about scheduling a company-wide or even one-on-one meetings.
Be Direct and Straightforward
Don’t beat around the bush or try and sugar-coat when delivering potentially negative news. Your employees will respect your honesty, even if they don’t agree with the message you are delivering. This is vital in fostering an open relationship based on trust and honesty.