Summary
Communication is the core of any activity done in groups. To have a well-operating communication system, it has to be constructed in a way that all participants accept it and serves the targeted goal in a most supportive way. The role of the coach therefore is very important, (s)he is the key person to success. Her/his fundamental skills are a very determining part in the whole process, these skills can be more developed by the training material of HGC, or the training material may serve as an aid in crucial points. The great challenge in life is to assist and empower other people to become what they are capable of becoming. This learning module will give managers and trainers a strong set of practical knowledge and tools to lead and grow business successfully.