Watch the below videos and reflect
https://www.youtube.com/watch?v=xs-Dw4LgYr4
A client enters a financial institution and faces with complete ignorance a financial adviser from the bank
Videos 2 “CLEAR-MINDED”
Two clients enter a financial institution
https://www.youtube.com/watch?v=ukmiEpxvGjo The Heavy Needs a Credit – “Cruz & Raya”/ RTVE Humor
https://www.youtube.com/watch?v=6__TGuG6D5o Mrs Nicolasa at the bank
- In each case identify which party acts as a customer
- Reflect on ignorance:
- From the customer to the bank’s functions
- From the bank on customer needs
This humorous approach should serve to make people understand that the entrepreneur is a major player in the economy and that security in his knowledge is in his own interest.
Course Features
- Lectures 16
- Quizzes 0
- Duration 16 hours
- Skill level All levels
- Language English
- Students 3
- Assessments Yes
