The Coach Role involves one-to-one and group coaching activities enabling clients to solve problems themselves. “Together we will explore the issues and agree how you will proceed”

The Trainer Role involves the delivery of structured workshops or training courses for clients. The Trainer Role involves the transfer and development of knowledge, skills and understanding based upon a pre-determined agenda or syllabus. “I can show, explain and train you so you can do it yourself”

The Facilitator Role involves helping individuals and groups explore a range of issues and challenges through the use of a variety of tools and techniques. “I will help you as a group to explore the problem and reach agreement on a way forward”

The Advisor role involves analysing client problems and providing guidance and advice on specific issues. The Advisor role involves a limited amount of knowledge transfer. “Let me give you my analysis of the problem and recommendations on what you can do about it”

The Mentor Role involves sharing personal experience with clients. The Mentor Role involves sharing the benefit of personal experience, wisdom and contacts. “I have been there and got the t-shirt, so let me share my experience with you”

The Broker Role involves identifying potential sources of help and support for clients. “I am not able to help you with this, but I know someone who can”

The Consultant Role involves analysing client problems and developing and implementing solutions on behalf of clients. The Consulting Role is about solving a problem and not about transferring knowledge to the clients. “I will devise and implement the solution for you”